Frequently Asked Questions
Everything you need to know about Levenger's quality and service.
What is the standard shipping timeframe for home office furniture?
Most in-stock items ship within 2-3 business days. Larger furniture pieces may require white-glove delivery, which typically takes 2-3 weeks for scheduling and transit.
Do you offer a warranty on your leather goods and desk accessories?
Yes, we stand behind the craftsmanship of our products. All Levenger items are backed by a one-year limited warranty against defects in materials and workmanship.
Can I return a personalized or monogrammed item?
Items that have been personalized, embossed, or monogrammed are custom-made for you and are generally not eligible for return unless there is a manufacturer defect.
What sustainable practices does Levenger follow for its paper products?
We prioritize sustainability by using FSC-certified paper and recycled materials where possible, ensuring our notebooks and stationery meet high environmental standards.
How can I track my order once it has been placed?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept for online purchases?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.